CRM Management Services

CRM Management
Services

Why Navigate Outsourcers

Navigate Outsourcers offering a range of data mining services to help businesses extract valuable insights from large volumes of data. Data mining involves the process of discovering patterns, relationships, and information hidden within complex data sets.

These services aim to enhance customer relationships, improve sales efficiency, and streamline CRM operations.

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How our CRM Management Services can help

We are one such provider in CRM Management Services industry who offer the following services –

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01.
Data Entry and Data Management

We can assist in entering customer data, sales leads, and other relevant information into the CRM system, ensuring accuracy and completeness.

02.
Lead and Contact Management

Manage leads, contacts, and accounts in the CRM, ensuring that customer information is up-to-date and segmented appropriately.

03
Pipeline Management

Manage sales pipelines by tracking deals, opportunities, and stages, ensuring that sales processes are followed and opportunities are not missed.

04
Customer Support and Ticket Management

Handle customer inquiries, support requests, and issue tracking within the CRM system, providing efficient customer service.

05
Data Cleansing and De-duplication

Clean and de-duplicate customer data, eliminating duplicate entries and ensuring data consistency.

06
CRM Integration and Customization

Assist in integrating the CRM with other systems and customizing the CRM to match specific business workflows.

07
Campaign Management:

Manage marketing campaigns within the CRM system, tracking responses, engagement, and outcomes.

08
Reporting and Analytics:

We generate reports and analytics from CRM data, providing insights into sales performance, customer behavior, and trends.

09
Task and Activity Management

Help to manage tasks, appointments, and follow-ups within the CRM, ensuring that sales representatives stay organized and productive.

10
Contact Segmentation and Targeting

Segment contacts based on various criteria, helping businesses target specific customer groups for personalized communication.

11
Data Migration

Assist in migrating data from legacy systems to new CRM platforms, ensuring a smooth transition.

CRM Management Services